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Naipo Serbia Official distributor for Serbia
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Cookie policy

Which cookies the site uses, what they are for and how you can turn them off.

This page explains which cookies the Naipo Serbia site uses, what they are for and how you can control them. The site is operated by PORTATIVE TRADE DOO, Jurija Gagarina 151a, TC Piramida, shop 95, 11070 Novi Beograd, PIB 112236624.

What are cookies

Cookies are small text files that a site stores in your browser. They let the site remember, for example, what you put in your cart or which language you are viewing the page in. Cookies cannot run programs on your device or access other data on it.

Which cookies we use

Necessary cookies

The site cannot work properly without these cookies, and no consent is required for them. They enable the cart, ordering and logging in to a customer account.

  • woocommerce_cart_hash and woocommerce_items_in_cart: remember whether there are products in the cart and whether the cart has changed. They last while the browser is open.
  • wp_woocommerce_session_: links the cart contents to your visit. Lasts up to 2 days.
  • wordpress_logged_in_ and wordpress_sec_: keep you logged in to your customer account, only if you log in. They last until the end of the session or up to 14 days if you choose to be remembered.
  • wp-settings-: remembers admin settings, only for logged-in users.

Functional cookies

These cookies remember the choices you have made, so you don't have to repeat them every time.

  • trp_language: remembers the selected site language (Serbian, English or Russian).

Analytics cookies

Analytics cookies help us understand how visitors use the site: which pages are viewed most, where visitors come from and where they abandon a purchase. The data is collected in aggregate and is not used to identify you personally.

  • Google Analytics (_ga, _ga_*): distinguish visitors and visits. They last up to 2 years. The processor is Google Ireland Limited.
  • Google Tag Manager: is used to load the tools listed and does not store personal data itself.

Marketing cookies

These cookies are set by advertising networks to measure the effectiveness of ads and to show ads for products you are interested in.

  • Meta Pixel (_fbp, _fbc): measures visits and purchases coming from Facebook and Instagram ads. They last up to 90 days. The processor is Meta Platforms Ireland Limited.
  • Google Ads (_gcl_au, _gcl_aw): measure purchases and enquiries coming from Google ads. They last up to 90 days.

Analytics and marketing cookies are only used when these tools are enabled on the site. We update the list on this page when tools are added or removed.

Third-party cookies

On some pages we show content from other services, for example a Google map with the shop location or a video. These services may set their own cookies in accordance with their privacy policies, over which we have no control:

How to manage cookies

You can view, block or delete cookies in your browser settings. Instructions for the most common browsers:

If you block necessary cookies, the cart and ordering will not work properly. For Google Analytics there is also an official opt-out browser add-on.

Legal basis

We use necessary cookies on the basis of our legitimate interest in keeping the site and shop running. For analytics and marketing cookies, the basis is your consent, which you can withdraw at any time by deleting cookies in your browser. Read more about data processing in our privacy policy. Processing is carried out in accordance with the Personal Data Protection Act.

Contact

For questions about cookies and personal data, write to sales@naipocare.rs or call 063 397721.

This policy is effective from 15.09.2026.